Orders cannot be cancelled online.
To cancel an order, please call 1-510-266-0099 indicating your intention to cancel an order as soon as possible.
Once we receive your order, we process it immediately. Depending on how much time has elapsed since you placed your order, it might be possible that we've already shipped the product to you. If your order has been shipped, you may need to return it to us. Read our return policy for more information about returning an item.
Please check your order status before requesting cancellation.