|
|
| |
  |
 |
 |
|
Euro-Kitchen, Inc. strives to provide our valued customers with the best customer service in the industry. We have posted customer Frequently Asked Questions (FAQs) for your convenience; we recommend you check these out as they cover a wide range of useful information. However, if these questions and answers do not answer your questions, you may contact us by phone or email contact address from the list below:
Return Merchandise Authorizations (RMAs), Order Notifications and Claims:
1) If you have any questions regarding our RMA procedures, obtaining a Return Merchandise Authorization number, have an inquiry regarding the status of an existing RMA.
2) If you have recently been alerted with a notification email regarding a credit decline, shipping method, or address verification issue.
3) If you have recently received damaged merchandise, or if a package is missing/lost en-route.
Please direct your correspondence to the address below so that we may assist you with a resolution.
Product Information and General Inquiries:
1) If you have any questions regarding our carried merchandise such as warranty, product specification or product description information, or if you notice a possible error with a particular product's description/specifications.
2) For all other general/misc inquiries such as: account information, ordering, and shipping; and/or needed assistance with a recently placed order, please direct your correspondence to our customer service address below
|
 |
|
|
|
Euro-Kitchen, Inc.
2341 Industrial Parkway West
Hayward, CA 94545
Phone: 1.510.266.0099
Fax: 1.510.266.6630 |
Click here for Map and Complete Directions |
| |
From South:
Take ramp onto I-880 N toward OAKLAND
Take exit #24/WHIPPLE ROAD/INDUSTRIAL PKWY
Continue on INDUSTRIAL PKWY SW
Turn LEFT on INDUSTRIAL PKWY W
Arrive at Euro-Kitchen, Inc., on the RIGHT |
| |
From North:
Take ramp onto I-880 S toward SAN JOSE
Take the INDUSTRIAL PKWY exit onto INDUSTRIAL PKWY W
Arrive at Euro-Kitchen, Inc., on the RIGHT |
| |
|
|
|
Sales / Customer Service: |
|
|
|
Support / RMA: |
|
|
|
Company Info: |
|
|
|
Website Feedback: |
|
|
| |
|
|
|
Business Hours: |
|
9:00am - 6:00pm (PST) Monday - Friday |
(Pick up available during business hours) |
|
Saturday & Sunday - by appointment |
| |
|
|
|
|
President's Day: February 18th, 2008 |
| |
|
Memorial Day: May 26th, 2008 |
| |
|
Independence Day: July 4th, 2008 |
| |
|
Labor Day: September 1st, 2008 |
| |
|
Thanksgiving Day: November 27th and 28th, 2008 |
| |
|
Christmas Day: December 25th and 26th, 2008 |
| |
|
|
|
Paypal Account ID: |
|
paypal@euro-kitchen.com |
|
|
 |
|
 |
 |
 |
 |
 |
|
|
|

 |