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General Questions:
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SPAGNA VETRO (SV) is Euro-Kitchen's own unique Italian style stainless steel range hoods. Although we may not be as popular as our competitor's brands, our range hoods are considerably stronger and quieter than many range hoods out there!
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We are open Monday through Friday, 9am to 6pm Pacific time. Saturdays by appointment only (walk-ins only).
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Our products can be purchased directly through our website at www.euro-kitchen.com or call us at 1(510)266-0099 to place an order over the phone with one of our sales representatives.
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We accept Visa or Mastercard, Paypal, Google Checkout, check, cashiers check, or money orders. Google Checkout accepts Visa, Mastercard, American Express and Discover. You may sign up PayPal which let you use other credit cards, to do so please click on the PayPal icon on the right side of the screen.
If you pay by PayPal eCheck, it may take up to 3-4 business days for the check to be cleared and appear in our system. Orders with unsecured payment subject to hold 5-7 business days for clearance. Please contact us for mail-in payment instructions.
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The cost to ship most model of range hoods within the continental U.S. is $60.00, or $114.95 to Canada. If shipping to Hawaii, Alaska, Virgin Islands, Puerto Rico, or any other location not specified, please contact us for a shipping quote.
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Only products shipped within California or purchased and picked up in store will be charged 8.75% sales tax (Alameda County, CA).
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Every package delivering to Canada is subject to the Goods and Services Tax (GST), Provincial Sales Tax (PST), or Quebec Sales Tax (QST). You will be presented with the applicable fee before completing the order. Should you receive any brokerage fees, please contact us for details.
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All of our products are manufactured from our own facility in China and directly imported to our warehouse here in Hayward, California. We are the direct distributor of the manufacturers here in the US.
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Range Hoods Questions:
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Stainless steel hoods should be washed regularly with a clean cloth, warm water and mild soap or dish detergent. Clean in the direction of the polish lines. Rinse well with clear water and wipe dry immediately. You may wish to apply light oil used for furniture polishing to emphasize its bright finish. Wiping regularly with mild soap/detergent and warm water should protect painted hood surfaces. Be cautious about using "New and Improved" cleaning agents. Your hood is installed over hot cooking equipment. Most chemicals found in cleaning agents react with heat to loosen paint.
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The aluminum mesh grease filters should be washed in your dishwasher approximately every month depending on the amount of usage. Wash often if your cooking style generates greater grease like frying foods or wok cooking. You cannot clean the non-ducted charcoal/carbon filters; they must be replaced.
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It depends on the frequency and type of cooking that is performed. Normally, every three to six months is recommended for replacing the charcoal/carbon filters.
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Yes. Whether your current OTR is non-ducted or ducted, we offer a complete line of range hoods to effectively ventilate your cooking area
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Range hoods should be ducted to the outside of the home. While non-ducted filters trap some of the grease and odors from normal cooking, the humidity, smoke and heat will all be re-circulated back into the home. If the non-ducted filters are not regularly replaced, eventually the grease and odor catching effect will no longer protect your home from impurities.
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Range hoods must be vented using metal duct. Given a choice between flexible metal duct and smooth metal duct, go with the smooth. The ridges found in flexible metal duct create turbulence and will diminish airflow. NEVER use 4" dryer duct or any plastic duct on a range hood installation. The minimum size duct allowed on most range hoods is 3.25" by 10" which is equivalent to 6" round. More powerful hoods require even larger duct sizes up to 10" round. Consult the specifications for the model you have chosen. When remodeling, changing hoods, or cooking equipment types, do not reduce the ductwork size to less than the size or specified for the range hood. Decreasing the duct size restricts the performance of the range hood ventilator.
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Hoods are ducted to the outdoors through metal ducting. The size required is determined by the model used and the distance that must be covered. Please consult with range hood's user's manual.
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For maximum performance keep the duct straight and short. Use the shortest route with the fewest turns possible. 45° turns are better than 90° turns. Be sure to use an external roof or wall cap. If in doubt, consult a qualified designer/installer knowledgeable in ventilation or contact us.
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No. You should never exhaust air into spaces within walls, ceilings, attics, crawl spaces or garages. The humidity and grease collect in the space and present a huge fire danger. This is especially important to why we strongly recommend you to have a professional installer do this type of installation.
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Do not install in-line or external fans to boost a hood that has it's own power unit. In general, attempting that type of "boost" will not be effective. Also, most cooking ventilation products are designed with fan switches matched to the original motor amp ratings and would not support the increased amp draw from additional motor installations. This type of tampering voids the original manufacturer's warranty.
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Sone and dBA can not be converted linear. The best estimated conversion that we could get from decibels to sones is by using this formula: dBA = 40 + 33.22 x log (sones).
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CFM stands for Cubic Feet per Minute. It is a unit of measurement used to describe the volume of air 'sucked' in by the range hood in one minute. The higher the CFM number, the greater the amount of air that is exhausted by the range hood. The recommended minimum hood capacity is 150 CFM to 160 CFM. For high output gas ranges or cook tops, the rate of 1 CFM of ventilation per 100 BTU is recommended. A separate ventilation system may be required for high performance range hoods, please consult your local building codes and standards for more details.
A Sone is an internationally recognized unit of loudness. Sones are a linear measure like inches. Doubling the Sone value is equivalent to doubling the loudness. To get a sense of what one Sone represents, one Sone is equivalent to the sound of a quiet refrigerator in a quiet kitchen. Typically, the Sone level is measured at maximum CFM (speed), however, some newer products are also being tested at normal CFM (speed) settings to provide consumers with typical sound level information.
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SV168 Series: At the first and lowest setting, the output is about 300 CFM. CFM gradually increases to the highest setting up to 850 CFM.
SV218 Series: At the first and lowest setting, the output is about 150 CFM. CFM gradually increases to the highest setting up to 900 CFM.
AP238 Professional Series: At the first and lowest setting, the output is about 385 CFM. CFM gradually increases to the highest setting up to 1000 CFM.
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For conventional electric and gas ranges or cook tops, we offer a complete line of hoods that can fit your cooking needs with features you desire. For high output gas ranges or cook tops, the minimum rate of 1 CFM of ventilation per 100 BTU is recommended.
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There is no national standard for the measurement of CFM or Sones on a non-ducted hood because the air is not exhausted, it is re-circulated.
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The mounted height of the hood base above the cooking surface should not exceed 31" for both wall-mount and island-mount units. Recommended minimum is 28" above the cooking surface. The hood should be centered over the cooking surface. This will provide the best capture area for cooking impurities. Consult your local building codes and standards for more information.
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Please see illustration here.
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The handle (bracket) is reversible. You may install it on the other side of the aluminum filter so the handle (bracket) will be inside the range hood. We do not recommend removing it completely as it provides structural supports for the aluminum filter.
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Pre-Sales Questions:
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SV218 Series |
SV168 Series |
| Power Rating |
120V/60Hz (USA & Canada Standard. Pending UL/CSA Certification) |
120V/60Hz (USA & Canada Standard. CSA US & Canada Certified) |
| General Input |
Wall Mounted:
288W (218W + 2x35W) |
Island Mounted:
358W (218W + 4x35W) |
Wall Mounted:
200W (160W + 2x20W) |
Island Mounted:
240W (160W + 4x20W) |
| Motor Input Power |
218 W |
160 W |
| Motor Revolution |
600 RPM (±10%) to 1800 RPM (±10%) |
800 RPM (±10%) to 1300 RPM (±10%) |
| Levels Of Speed |
6 Levels |
3 Levels |
| Maximum Airflow |
900 CFM |
860 CFM |
| Air Pressure |
320 pa Maximum |
150 Pa (200 Pa Maximum) |
| Noise Level (dB / sone) |
Approximately 20 / 0.5 to 56 / 7.1 (Lowest to highest Speed) |
Approximately 30 / 0.75 to 60 / 7.0 (Lowest to Highest Speed) |
| Motor Type |
Dual Chamber Ultra Quiet |
Single Chamber Ultra Quiet |
| Fan Type |
Dual Centrifugal / Sirocco |
Centrifugal / Sirocco |
| Control Type |
Dual Electronic with LCD Display (Both Sides) |
Soft-Touch Push Button (Single Side) |
| Illumination |
35W Dimmable Halogen |
20W Halogen |
| Delayed Auto Shut Off |
Programmable 1-15 minutes |
Not Available |
| Cleaning Reminder |
30 Hours |
Not Available |
| Venting Size |
6 inch Round |
6 inch Round |
| Interference Protection |
Radio Frequency Interference Protected |
Radio Frequency Interference Protected |
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The majority of our range hoods are shipped by FedEx Ground within the U.S. and Canada. Other items are shipped by USPS Priority Mail. Hawaii, Alaska, Virgin Islands and Puerto Rico are shipped by FedEx Express (please contact us for shipping quote). All steam showers, saunas and whirlpool tubs are shipped by trucking.
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All items will be shipped out within 24 hours after payment is received and cleared, excluding holidays. It usually takes 2-8 business days for FedEx Ground, 1-3 business days for USPS Priority Mail, or 2-10 business days for trucking to deliver your package(s). You will receive an email with corresponding tracking number(s) once your order has been shipped.
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We do not recommend paying for the express shipping costs as all our packages are oversized and the minimum cost to ship by express shipping is approximately $300-$350.
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If a particular model currently says "Pre-Order", we are temporarily out of stock of that item. For all pre-orders, we must receive payment at the time the order is placed but guarantees that your order will be shipped as soon as the shipment arrives. Items that are in stock will indicate that they will be shipped out within 24 to 48 hours of the order being placed.
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http://www.euro-kitchen.com/download.asp, or click here and scroll to the bottom.
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All products have a 1-year parts warranty. As indicated earlier, we keep replacement parts in stock in our warehouse and can send out replacement part(s) if needed.
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We strive to update our website on a daily basis. All information are verified to be up-to-date and accurate before publishing online.
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When a purchase is made through Google Checkout, the Google server sends a callback to Euro-Kitchen's website to query shipping and tax settings. If for some reason Google can’t complete this callback they will use $999 as the default shipping value. To solve this, refresh the Google Checkout page after a few minutes, the correct shipping value should appear.
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We welcome professional retailers and installers to join the Euro-Kitchen authorized dealer network. As a Euro-Kitchen direct dealer, you have access to our full product line, volume pricing and unmatched customer support. Please email us or call us at 1(510)266-0099 to learn more about our dealer program.
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Post-Sales Questions:
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All of our products are tested, detailed and re-packaged before leaving our warehouse. Once shipped, we are not liable if a shipment is lost, misdelivered, damaged, or delayed because carrier conditions are beyond our control. If you find your order arrived not as expected, please contact us immediately, we will do our best to accommodate your needs. Please see Terms and Conditions of Sale for more details.
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Please give us a call at 1(510)266-0099 or email us immediately.
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Yes, we are happy to let you pick up your order. Just choose "Will Call" as shipping method when you check out, shipping charges will be waived. Please give us a call and allow 2-3 hours for us to prepare your order prior coming to pick up.
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Yes, we do keep replacements in stock. Every so often, one of our products is damaged during shipping and the customer needs a replacement as soon as possible. If that is the case, we may request pictures of the damages part(s) in order to send correct replacement(s).
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Other Questions:
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We currently only have one showroom/warehouse location and that is in Hayward, California. Click here for driving directions.
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